Your internet browser's cache stores certain information (snapshots) of webpages you visit on your computer or mobile device so that they'll load more quickly upon future visits. Occasionally, your cache can prevent you from seeing updated content, or cause functional problems when stored content conflicts with live content.

Using Internet Explorer

Launch Internet Explorer. Click the gear icon at the top right to open the Settings menu. Then, select Safety and Delete browsing history...

Select Temporary Internet Files and uncheck all of the other boxes, especially Preserve Favorites website data. This option makes the window delete objects from websites in your Favorites folder, which is necessary to complete clear your cache.

Click the Delete button near the bottom of the window to perform the operations.

Once completed, a prompt below the screen will appear with the following words "Internet Explorer has finished deleting the selected browsing history."

Using Google Chrome

Launch Google Chrome. Click the menu icon in the upper right corner of the browser to the right. Click settings on the bottom of the menu. 

In the settings windows, click "Show advanced settings" located at the very bottom of the settings section.

Scroll to the Privacy section and click "Clear browsing data."

Select "Cached images and files." Uncheck all other options to avoid deleting browser history, cookies, and other things you may wish to retain. Change "Obliterate the following items from" to "the beginning of time."

Click the Clear browsing data button near the bottom of the window to perform the operations.