The Office of School Wellness Programs does not manage Department of Education login credentials or general tech support. 


Submit a new DOE help desk ticket through the Support Hub (opens in new window) or call (718) 935 - 5100.


If you are having trouble logging in and need to reset your DOE password, update it through the NYC DOE Password and Profile Management Tool (opens in new window).


If you need help with the Wellness Hub or one of our applications, please submit a support request through our Support Request Form (opens in new window). We will respond to you as soon as possible - usually within 24 hours.